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Champion has inconsistent pricing and use old fashioned sales and pricing tactics. I received a quote to replace all 29 windows in my home for 14k. The sales rep was very aggressive and demanding saying this is "a today only price". I wasn't ready to commit to spend...
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Review
#1373381 Review #1373381 is a subjective opinion of poster.

Champion Windows in Memphis, Tennessee - Looks like new staff means new experience

5.0
Details
I was surprised to see so many bad reviews on the web. The marketing people I met at a fair were very knowledgeable and professional. I was scheduled within one week and the work was done promptly and professionally on my duplex. Couldn’t be happier.
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#1371467 Review #1371467 is a subjective opinion of poster.
We had a representative come out to our home to give us an estimate for an addition to our new home. Upon speaking with the JS(represents the rep from champion) he gave us a quote and we were excited about going along with it however the builders had not started to...
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Review
#1370667 Review #1370667 is a subjective opinion of poster.
Reason of review
Order processing issue
1.3
Details
I too over spent to the tune of over $20,000 for a very small screen room. The only reason we spent that much was because of the guarantee. Forget the guarantee. They lie. They say all repairs are done at "no charge." It's true they don't charge for the repair but they...
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Review
#1358238 Review #1358238 is a subjective opinion of poster.
Reason of review
Problems with payment
1.0
Details

Update by user Oct 14, 2018

I still have not heard anything from any of several places at which I have registered the complaint.

Original review posted by user Sep 14, 2018

Champion reneged on the deal about 2 months after I signed papers and provided 30% down payment in June 2018. I eventually made 4-6 phone calls over one month regarding...
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Review
#1355755 Review #1355755 is a subjective opinion of poster.
Cons
  • Unresponsiveness
  • Customer service is nonexistant
  • Cancellation of contract
Reason of review
Problem with delivery
2.5
Details
I sent and email to Champion in Oct.2017 and then again in Jan 2018, and talked to them July 27th, they said someone talked to me and came out Dec. 1 2017, This is false. I have sent them pictures of our windows that show frost and condensation on the inside of the...
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#1341734 Review #1341734 is a subjective opinion of poster.
Reason of review
Warranty issue

Champion Windows - AWFUL after the sale service!

2.0
Details
I had probably only open my windows less than 10 times and now they won't stay open. Had them come out, after calling and waiting 3 days for someone to call me back and then having to call again to speak to someone. The guy that came out could not fix it. He left and now no one has called me back to reschedule. I'm on the phone again to try to get someone to call me back. Really sucks when you spend this much money on Windows. Never again with champion
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Review
#1335917 Review #1335917 is a subjective opinion of poster.
Reason of review
Bad quality
3.8
Details
We ordered our windows in February 2018. 3 months later I hadn't been contacted once despite calling and leaving messages on multiple phones for one month. I had even called corporate offices and left a complaint and still no call backs. Finally the salesman answered...
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Review
#1318749 Review #1318749 is a subjective opinion of poster.
Pros
  • Good products and professional installation
Cons
  • Turn around time to get the new windows
Reason of review
Poor customer service
Loss
$10500
My windows were installed on Friday, July 20th. I was thrilled with the work that was done to take out my old window and install the new. However, my one bottom window won't stay where I raise it. No matter how high I raise it, it just shuts closed. I've made a total...
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Review
#1313238 Review #1313238 is a subjective opinion of poster.
Reason of review
Damaged or defective
Preferred solution
fix the window so it stays up to where I want it for the air to come in
3.0
Details
I did contact Champion via a previous negative review and I am happy to say that I am pleased w/the outcome. I have had my Patio Roof installed in less than 3 days and Ray Gray and Daniel did an awesome job and were very professional and helpful w/questions. I had...
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Review
#1311045 Review #1311045 is a subjective opinion of poster.
Pros
  • Good products and professional installation
Cons
  • Turnaround time to get patio roof
Reason of review
Work Experience or Job Application
Tags
  • poor delivery performance