Filter by rating :
filters
1.3
Details
The sales pitch and product was impressive. That's the good news! The horror show is after the sale! Purchased a patio slider door the first week of September with a 4 week estimated install. It's now late Nov and I haven't received any additional information on the...
View full review
Review
#1404463 Review #1404463 is a subjective opinion of poster.
Service
Champion Windows Door Installation
Reason of review
Order processing issue
1.0
Details
DO NOT BUY ANYTHING FROM CHAMPION. I took months to get Champion to replace the metal flashing around my windows as it had turned pink. They finally did replace it in Late July. At that same time, they inventoried my windows with broken seals and said they would order...
View full review
1 comment
Anonymous
#1761996

Wow. They look so nice in the showroom!

Review
#1378099 Review #1378099 is a subjective opinion of poster.
Product
Champion Windows Window
Reason of review
Poor customer service
Preferred solution
Deliver product or service ordered
Tags
  • Worthless Customer Service
Champion has inconsistent pricing and use old fashioned sales and pricing tactics. I received a quote to replace all 29 windows in my home for 14k. The sales rep was very aggressive and demanding saying this is "a today only price". I wasn't ready to commit to spend...
View full review
Review
#1373381 Review #1373381 is a subjective opinion of poster.
Service
Champion Windows Estimate

Looks like new staff means new experience | Champion Windows review from Memphis, Tennessee

5.0
Details
I was surprised to see so many bad reviews on the web. The marketing people I met at a fair were very knowledgeable and professional. I was scheduled within one week and the work was done promptly and professionally on my duplex. Couldn’t be happier.
View full review
Review
#1371467 Review #1371467 is a subjective opinion of poster.
Product
Champion Windows Window
We had a representative come out to our home to give us an estimate for an addition to our new home. Upon speaking with the JS(represents the rep from champion) he gave us a quote and we were excited about going along with it however the builders had not started to...
View full review
Review
#1370667 Review #1370667 is a subjective opinion of poster.
Service
Champion Windows Sales Representative
Reason of review
Order processing issue
1.3
Details
I too over spent to the tune of over $20,000 for a very small screen room. The only reason we spent that much was because of the guarantee. Forget the guarantee. They lie. They say all repairs are done at "no charge." It's true they don't charge for the repair but they...
View full review
Review
#1358238 Review #1358238 is a subjective opinion of poster.
Product
Champion Windows Sunroom
Reason of review
Problems with payment
1.0
Details

Update by user Oct 14, 2018

I still have not heard anything from any of several places at which I have registered the complaint.

Original review posted by user Sep 14, 2018

Champion reneged on the deal about 2 months after I signed papers and provided 30% down payment in June 2018. I eventually made 4-6 phone calls over one month regarding...
View full review
Review
#1355755 Review #1355755 is a subjective opinion of poster.
Service
Champion Windows Customer Care
Cons
  • Unresponsiveness
  • Customer service is nonexistant
  • Cancellation of contract
Reason of review
Problem with delivery
2.5
Details
I sent and email to Champion in Oct.2017 and then again in Jan 2018, and talked to them July 27th, they said someone talked to me and came out Dec. 1 2017, This is false. I have sent them pictures of our windows that show frost and condensation on the inside of the...
View full review
Review
#1341734 Review #1341734 is a subjective opinion of poster.
Product
Champion Windows Window
Reason of review
Warranty issue

AWFUL after the sale service! | Champion Windows review

2.0
Details
I had probably only open my windows less than 10 times and now they won't stay open. Had them come out, after calling and waiting 3 days for someone to call me back and then having to call again to speak to someone. The guy that came out could not fix it. He left and now no one has called me back to reschedule. I'm on the phone again to try to get someone to call me back. Really sucks when you spend this much money on Windows. Never again with champion
View full review
Review
#1335917 Review #1335917 is a subjective opinion of poster.
Product
Champion Windows Window
Reason of review
Bad quality
3.8
Details
We ordered our windows in February 2018. 3 months later I hadn't been contacted once despite calling and leaving messages on multiple phones for one month. I had even called corporate offices and left a complaint and still no call backs. Finally the salesman answered...
View full review
Review
#1318749 Review #1318749 is a subjective opinion of poster.
Product
Champion Windows Window
Pros
  • Good products and professional installation
Cons
  • Turn around time to get the new windows
Reason of review
Poor customer service
Loss
$10500