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New Reviewer

Not happy with product, install, or customer service 1-1/2 years later.

Champion Windows - Not happy with product, install, or customer service 1-1/2 years later.
Champion Windows - Not happy with product, install, or customer service 1-1/2 years later.
Champion Windows - Not happy with product, install, or customer service 1-1/2 years later.
Champion Windows - Not happy with product, install, or customer service 1-1/2 years later.
Champion Windows - Not happy with product, install, or customer service 1-1/2 years later.
I am getting ready to hire an attorney after these jokers. The state of Minnesota should not even allow Champion to do business here. I purchased 2 doors with install for a total of $6000.00. The quality of these metal doors is poor and the installer they hired did a...
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1 comment
#2239355

Forget the BBB (sham organization). I don't want the state selecting vendors for me.

You've been dragging your feet. Why are you waiting around for this guy or that sham outfit to do your dirty work ? If you've been ripped off, every day you wait weakens your case. If there's grounds for action, take it.

Remember, the court doesn't care who said what to whom when.

You will need documentation and proof of your issue. Be a scout - be prepared.

ID
#3651457 Review #3651457 is a subjective opinion of poster.
Pros
  • No pros found in this company
Cons
  • Sales person lied
  • Bad customer service
  • Shady and liars
Loss
$1000
Preferred solution
Price reduction

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Verified Reviewer
New Reviewer

Product ordered

Order replacement glass for storm door in July, couple months later, Champion does not know the status of my order or wont tell me. Customer service wont call you back as promised. You're left with a decent product but horrible customer service. Called customer service, gave me the 888 number and said it was a direct line. All the numbers, local and national, funnel your calls into one automated run around.

User's recommendation: Anywhere else.

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ID
#4068637 Review #4068637 is a subjective opinion of poster.
Pros
  • Quality product
Cons
  • Customer service is nonexistant
Preferred solution
I would like to know the current status of my order

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Verified Reviewer
New Reviewer

Replacement of glass sliding doors

I am sending this message because it has been approx.: one and a half years since my first contact to have the doors replaced. I realize that COVID-19 may have caused some issues with parts and service. However, I see service trucks traveling around in my area. I have...
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ID
#3882197 Review #3882197 is a subjective opinion of poster.
Location
Irmo, South Carolina

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Verified Reviewer
New Reviewer

I'm confused.

We found out after the fact that Champion couldn't make a window that we wanted. After the fact, meaning after the install. I mentioned that that particular window was wrong. It was installed (poorly by the way) anyway with no regard to our concern. I asked Champion...
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ID
#3800927 Review #3800927 is a subjective opinion of poster.
Location
Colorado Springs, Colorado
Preferred solution
Apology
New Reviewer

Bad product and customer service