Rochester, New York
Not resolved
Price Affordability
1 comment

Purchased 3 season room & installed in 2014, October. One screen was damaged during install, and STILL have not gotten a replacement.

Was also told by service manager (Rochester NY) that the patio door was 'warped' nd they would order a repair/replacement

That was 5 weeks ago, with no further contact. Phone goes to voice mail in Albany NY.

Is there an agency (reliable) that will honor Champion warranty on their products since there appears that the company won't? I have Been to the office at elmgrove park and found the office open, but no one answered when I banged on counter or yelled.

Product or Service Mentioned: Champion Windows Door.

Reason of review: Damaged or defective.

Preferred solution: Deliver product or service ordered.

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I had a roof installed,leaked everywhere,they have been trying for months to come and admitted bad installation ,so its just expensive to do anything with them,and wsit long time to fix their mistakes