Just in case you're considering Champion for a new patio door, I'm here to warn you to find another brand of door in the landfill, and have it installed in your home. You will be much better off with the discarded door, instead of paying Champion's exorbitant prices in order to give you a shoddy install for their so called, "guaranteed" door.
They will also tell you that the Champion patio door is GUARANTEED against all perils for a Lifetime. Again, I'm here to tell you that their LIFETIME is not a human lifetime, because their lifetime ends in two short years. That part of the fine print is not something that you will see or hear them discuss when they dupe you into hiring them. After two years, your door is pro-rated and most anything that goes wrong with it at that point, is the customer's responsibility and NOT theirs.
It doesn't matter whether you choose a Champion corporate business or a franchised Champion, they will all swindle your purse-strings/wallet to death. They are one of those companies that's dedicated to making a lot of money and making it fast. To make matters worse, each time we wash the siding at the rear of the house where the patio door is located, water pours into the kitchen due to their unskilled and inadequate installation. They used no sealant, caulk, foam, insulation, flashing, tape, weatherproof membrane or backer rods to keep out the cold air and the water!
In addition, the locking mechanism is no longer functioning, and guess who controls all of the parts for the door? That's right it's Champion, and they will charge you a trip fee that is more costly than boring out the door for a new type of lock!
You have been warned about dealing with this shyster outfit! They shouldn't even be in business, since they certainly do nothing but wreck people's homes and steal their hard earned money!
Product or Service Mentioned: Champion Windows Door Installation.
Reason of review: Warranty issue.
Monetary Loss: $1828.
Preferred solution: Full refund.