I too over spent to the tune of over $20,000 for a very small screen room. The only reason we spent that much was because of the guarantee.
Forget the guarantee. They lie. They say all repairs are done at "no charge." It's true they don't charge for the repair but they call it a TRIP fee. When I protested to the champion rep on the phone that we had a repair done months ago that truly was no charge.
He said "this trip fee is something we're just implementing." I told him that wasn't the agreement I had with them.
He said he would have a manager call me. That was 6 days ago and i have heard NOTHING from them.
Product or Service Mentioned: Champion Windows Sunroom.
Reason of review: Problems with payment.