We had a large living room picture window and 2 side sash windows installed a bit over 2 years ago. We recently discovered a crack in one sash.
It’s probably been there a long time. They were supposed to come out and measure for a repair, but they cancelled the appointment. We also found out that after 2 years, they charge a fee for the repair visit.
So, we’re pretty turned off about Champion windows. Too bad because we were considering more window and door orders but not after this.