Product: Champion Windows Sunroom Clear all filters (11 of 11 reviews match)
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Champion Windows - Sunroom inatallation

1.0
Details
On 6/11/19 signed a contract and made a $5400 deposit for a Sunroom Installation by Champions contract estimated start time was 8-10 weeks. That never happened. Any communication to check on the status of installation was always on our end and required several phone calls each time. The result was projected start dates were vague September start, then last week of September or first week of October. Now it is the end of October. We cancelled the project but are only able to receive $600 of the $5400 because we cancelled the project. Champion bears no responsibility. Despite the fact that the new projected start date will be 20 weeks, not 8-10 from the contracted estimate, they say the start dates are approximate not guaranteed. The BBB has been contacted.
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Review
#1674933 Review #1674933 is a subjective opinion of poster.
Product
Champion Windows Sunroom
Reason of review
Poor customer service
Loss
$5400
Preferred solution
Full refund

Champion Windows in New York, New York - Worse Customer Service Ever

Worse customer service ever. Been under contract since May 2019 - we have nothing yet. No permit, no construction, nothing. Only contact we have with Champion is when we call them. You then leave a message and hope to hear back - normally takes around a week if they call you back at all. Call corporate and they will not give you names, numbers or email addresses of anyone that can help. They state they will email them and you will hear back. Still waiting on that to happen - from regional managers. They have also had part of our purchase price since May 2019. We will NEVER recommend or use Champion. At this point, I just want out of our contract but, of course, no one will call us back.
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Review
#1674638 Review #1674638 is a subjective opinion of poster.
Product
Champion Windows Sunroom

Champion Windows in Dutch Fork, South Carolina - My sunroom

3.0
Details
something is wrong with the siding on the outside because it has turned a gray color with spots and we can not clean it. We had a person from Champion look at it and he took pictures. He said he would take the pictures to the company and see what could be done. No one has called us!
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Review
#1585909 Review #1585909 is a subjective opinion of poster.
Product
Champion Windows Sunroom
Pros
  • Person that came to measure the door openings
Cons
  • Customer service
Reason of review
Bad quality
Preferred solution
Let the company propose a solution
Tags
  • Vinyl Siding Patio Doors

Champion Windows - Sunroom leaks taken care of.

Sunroom was leaking a lot. I called and technician Todd couldnt caulk due to ice on roof. Two days later he and another tech came back and fixed what had initially been missed by installers. No service fee due to their incomplete initial installation.
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Review
#1488170 Review #1488170 is a subjective opinion of poster.
Product
Champion Windows Sunroom

Champion Windows in Columbia, South Carolina - Beware

1.3
Details
I wish I would have listened to all the bad reviews posted online about Chanpion Windows. I thought my experience would somehow be different. WRONG!!! Pretty much like all the other reviews. HORRIBLE!!!
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Review
#1422168 Review #1422168 is a subjective opinion of poster.
Product
Champion Windows Sunroom
Reason of review
Bad quality
On Tuesday November 20,2018, a Service Tech came to my house to look at my Patio Room. When I set up this appointment no one ever discuss any service charge or fee. I have had other Service Techs at my house before an I never been charge any fee. My understanding is...
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Review
#1406305 Review #1406305 is a subjective opinion of poster.
Product
Champion Windows Sunroom
Reason of review
Warranty issue
1.3
Details
I too over spent to the tune of over $20,000 for a very small screen room. The only reason we spent that much was because of the guarantee. Forget the guarantee. They lie. They say all repairs are done at "no charge." It's true they don't charge for the repair but they...
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Review
#1358238 Review #1358238 is a subjective opinion of poster.
Product
Champion Windows Sunroom
Reason of review
Problems with payment
2.5
Details

Update by user Aug 22, 2018

*UPDATE* 08/22/18 I have found numerous errors in the installation. My gutter fell off during a bad rainstorm so I had to reinstall it.

The gutter cup that fits the hole is crooked so water pours out the side a little instead of down the drain pipe. I have bent it best...

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2 comments
Anonymous
#1524487

You didn't say what was (is) wrong with it.

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Review
#1310633 Review #1310633 is a subjective opinion of poster.
Product
Champion Windows Sunroom
Pros
  • Sales pitch
Cons
  • Finished product
Reason of review
Pricing issue
Loss
$11000
Preferred solution
Never do business with Champion again
1.5
Details
Sunroom is not a year old yet.It is leaking through the wall every time it rains, ruining the new carpet that was installed. I paid for gutter gaurds, still has not been installed. Numerous phone calls have been made to the Omaha, NE office with no results. The cedar...
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1 comment
Anonymous
#1390626

Same here, sunroom has leaked since the beginning, I have a line of glue and holes in my brick where they miscalculated the side of the sunroom.. leaks from the roof amd along the bottom seams.

I just use it as a junk room because i could never put carpet or furniture in there. terrible service

Review
#905861 Review #905861 is a subjective opinion of poster.
Product
Champion Windows Sunroom
Reason of review
Bad quality

Contact Champion Windows Customer Service

Mailing Address:
Champion Windows
12121 Champion Way
Cincinnati, OH 45241
Phone:
(855) 395-4989
All Champion Windows Contacts
Bought house with a Champion Windows Sun Room .Warranty is not covered because I'm a new home owner. Don't stand behind Windows or screens .Have to pay Warranty of $175.00 a year. Then for parts. The worst warranty I have ever come in contact . I would advise anyone...
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Review
#829659 Review #829659 is a subjective opinion of poster.
Product
Champion Windows Sunroom
Reason of review
Poor customer service
Loss
$30000