Product: Champion Windows Installation Clear all filters (19 of 19 reviews match)
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Champion Windows in Boston, Massachusetts - Could not have gone better

3.8
Details
Our sales rep Tony w a very long last name from Champion came after 4 other sales people from different companies, yes we loved the product but Tony was the reason we went with Champion. He was the most honest and we felt very comfortable with Ensuring our money was well placed.
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Review
#1621743 Review #1621743 is a subjective opinion of poster.
Service
Champion Windows Installation
Ok............Salesman came out and spoke with Timothy didn't hear from him again.............They had a booth at the Home Show we were going to walk past and they stepped out and approached us Timothy just politely told them they had there chance and blew...
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Review
#1528696 Review #1528696 is a subjective opinion of poster.
Service
Champion Windows Installation
Reason of review
Poor customer service
Preferred solution
No Solution. Don't Contact. Just letting you know the situtation
1.3
Details
Had windows installed at the end of June.Main centerpiece window in living room at the front of the house was measured wrong resulting in installation issues, that had I not been there to observe would have resulted in a *** poor sloppy installation that would have not...
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Review
#1087085 Review #1087085 is a subjective opinion of poster.
Service
Champion Windows Installation
Pros
  • Windows seem ok
Cons
  • Customer service
Reason of review
Bad quality
4.0
Details
We just replaced every window (27 of them including some arches and eyebrows) as just one part of a whole-whole renovation . We signed the contract in mid February with an estimated 6-8 week lead. Four weeks later, they called to tell us they had most of the windows...
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Review
#820253 Review #820253 is a subjective opinion of poster.
Service
Champion Windows Installation
Pros
  • Honored every commitment they made
Reason of review
On time delivery
Don't look at this company customer service can't help and play intimidation games. After the company get your money they don't live up to service. My windows was service in 2012 called 2x after install and no response from the company. I have 3 junk windows I was told...
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Review
#797026 Review #797026 is a subjective opinion of poster.
Service
Champion Windows Installation
Reason of review
Poor customer service
2.0
Details
I bought Windows for my whole house in Nov 2015. By January, nothing....February....March then got installation in April. Didn't like how one of the windows turned out (it also came in with the glass broken), so another $400 and additional delay. They didn't caulk...
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Review
#745221 Review #745221 is a subjective opinion of poster.
Service
Champion Windows Installation
Reason of review
Poor customer service
2.4
Details
We spent over $30,000 dollars with Champion windows to replace ALL of our windows and enclose our porch. We love the windows but the porch enclosure is pathetic and unfinished. They simply filled two panels with plywood and did not insulate or cover with siding which...
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Review
#677627 Review #677627 is a subjective opinion of poster.
Service
Champion Windows Installation
Pros
  • Windows
Cons
  • Porch enclosrue
Reason of review
Bad quality
Preferred solution
Let the company propose a solution
Tags
  • Porch Install
1.0
Details
I had Champion siding and windows installed at my house in 2012, at a cost of around 25K dollars. The installation crew was not at all professional, and didn't install the gable vents I ordered and paid for. I had to refuse to sign the paperwork authorizing release of...
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1 comment
Anonymous
#986032

Wow. They have high pressure sales that basically you are supposed to sign up the night they visit.

They care more about volume of closing deals, than happy customers who will refer them.

Whoever changed their sales process in the last few months should be sent back to wherever they came from. Probably a good window but not worth the hassle.

Review
#637651 Review #637651 is a subjective opinion of poster.
Service
Champion Windows Installation
Cons
  • Service and installation
Reason of review
Poor customer service
Preferred solution
Deliver product or service ordered
Tags
  • Terrible Service Department

Champion Windows in Chelmsford, Massachusetts - Huge mistake

We were sold a 4 season (6 inch wall and roof) sun room to house an Endless Pool. The roof has leaked since day 1 and continues to do so. Champion put a rubber roof on to no avail. In the Summer the roof expands so much that there is a 1/4 inch gap between one wall and the ceiling. on the 3rd attempt to remedy the situation, the "technician" actually told us that it really wasn't designed for 4 season use or to be heated during the winter (I;m in Massachusetts) and we should have bought something else. I'm now stuck with a $40,000 funnel. NEVER deal with Champion!
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Review
#598225 Review #598225 is a subjective opinion of poster.
Service
Champion Windows Installation
Reason of review
Poor customer service

Contact Champion Windows Customer Service

Mailing Address:
Champion Windows
12121 Champion Way
Cincinnati, OH 45241
Phone:
(855) 395-4989
All Champion Windows Contacts

Champion Windows in Cleveland, Ohio - Worst service ever...unproffessional installers...terrible company

The salesman are so nice when pitching the sales. After you sign the contract, you never hear from them for months. Finally, when you do hear from them, they send idiots out to install your windows. When installing the windows, they cracked a lot of the trim. Some windows were not measured correct. Then the crew they sent to install the siding and trim, well, don't know where they found them. Not only did they leave a mess for me to clean up, they destroyed my bushes and solar lights. When you call, they are never in the office to talk to you.
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Review
#586608 Review #586608 is a subjective opinion of poster.
Service
Champion Windows Installation
Cons
  • Service quality materials
  • Installation
Reason of review
Poor customer service