Product: Champion Windows Door Clear all filters (12 of 12 reviews match)
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Champion Windows - Champion promotes lifetime guarantee

On their windows, doors and sun rooms. Never any charge to repair or replace anything. True for couple years then huge trip charge to fix sliding screen door latch. Spokesperson stated what do you expect after two years. Also their windows are crap. Had every window in house replaced so far twice. Seals keep failing. Their answer, it's the Idaho heat in the summer.
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Review
#1245549 Review #1245549 is a subjective opinion of poster.
Product
Champion Windows Door
Reason of review
Bad quality
1.9
Details
Champion Windows - Leaky patio door from Day One; Champion denies design issue
Champion Windows - Leaky patio door from Day One; Champion denies design issue
Champion Windows - Leaky patio door from Day One; Champion denies design issue
Champion Windows - Leaky patio door from Day One; Champion denies design issue
Champion Windows - Leaky patio door from Day One; Champion denies design issue
We purchased a sliding vinyl patio door from Champion in 2010, and have had constant leaks since it was new. The design allows water to penetrate the INSIDE of your house along the track, which is recessed in a pocket or channel. A fringe-like barrier separates the...
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Review
#1178213 Review #1178213 is a subjective opinion of poster.
Product
Champion Windows Door
Pros
  • Original installation process
  • Sales presentation and product
Cons
  • Quality
  • Poor follow up and concern for customer satisfaction
Reason of review
Bad quality
Loss
$3500
Preferred solution
Full refund
Tags
  • Patio Doors
2.0
Details
I ordered sliding doors from Champion because I was told they would make them to the size of the openings in the brick walls. They lied to me, they could not make the doors the size of the openings and I had to change the configuration of one of the doors to make it...
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Review
#939769 Review #939769 is a subjective opinion of poster.
Product
Champion Windows Door
Pros
  • Person that came to measure the door openings
Cons
  • Unresponsivness
  • Manager or the office clerc
Reason of review
Not as described/ advertised
Loss
$3500
Preferred solution
Full refund
Tags
  • POOR MANAGERIAL SERVICES
2.5
Details
I bought an atrium door eight years ago. I thought I'd try Champion since the concept sounded great. That is, they manufacture, install, and service their products, therefore no finger-pointing if problems develop. Knowing there was a possibility I'd need replacement...
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1 comment
Anonymous
#1158699

So no problems with the brand new Pella? Wow, how dare that 8 year old champion door not perform flawlessly after two floods.

Yeah, definitely prefer that overpriced Pella door that's not even a year old vs. that Champion door that you had two years of free service, but now must pay a service charge that you were made well aware of when you signed the contract.

Review
#838043 Review #838043 is a subjective opinion of poster.
Product
Champion Windows Door
Cons
  • Poor design
Reason of review
Bad quality

Champion Windows Door Review

1.0
Details
We have our windows installed by you guys are in front door we bad trouble with the windows before we had a hard time for you to contact us back now I have a problem with my doorlock that is not working right I called twice left my phone never no return calls y'all get our money after the job done but where we have trouble after the fact you just don't want to come back to fix the problem
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Review
#775337 Review #775337 is a subjective opinion of poster.
Product
Champion Windows Door
Reason of review
Poor customer service
1.0
Details
As of Nov 24,2015 we are dissatisfied with Champion Windows, We purchased windows in 2006 in Virginia and they were put in with precision and well done, the workmanship was outstanding. So when we decided to put the windows in our home in NY state, in 2011 they were...
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Review
#760985 Review #760985 is a subjective opinion of poster.
Product
Champion Windows Door
Cons
  • Customer service
Reason of review
Poor Customer Sevice/Delivery problems
Loss
$8000
Preferred solution
Full refund

Champion Windows in Baltimore, Maryland - My order never got ordered( Sliding Door)

I called Champion to come to my home and give me a quote on the 19th Oct 2015 and paid $ 600.00 deposit, I called on the Nov 11, to see when it would be installed, was told they would call me back the next day, a Jason called to tell me my door had NEVER been ordered. Is this the way business with Champion conducted? I could have had someone else to take my business, but now I am told it would be 3 more weeks and I am moving from here to another State. I asked that my money be returned today.
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Review
#733723 Review #733723 is a subjective opinion of poster.
Product
Champion Windows Door
Reason of review
my order was never process
Preferred solution
Let the company propose a solution
1.0
Details
In 2007 I replaced all of my exterior doors with Champion.The purchase, installation, and follow up was very poor. Schedules slipped, installers were called back numerous times before the doors actually worked correctly. Now, just a scant 8 years later, all of the...
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Review
#712175 Review #712175 is a subjective opinion of poster.
Product
Champion Windows Door
Cons
  • Quality
  • Service
  • Longevity
Reason of review
Bad quality
Loss
$10000
Preferred solution
I would like a sincere apology and a cash settlement to have my doors replaced by a company that actually knows what they are doing.
Tags
  • Doors
4.0
Details
Purchased 3 season room & installed in 2014, October. One screen was damaged during install, and STILL have not gotten a replacement. Was also told by service manager (Rochester NY) that the patio door was 'warped' nd they would order a repair/replacement That was...
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1 comment
Anonymous
#1031896

I had a roof installed,leaked everywhere,they have been trying for months to come and admitted bad installation ,so its just expensive to do anything with them,and wsit long time to fix their mistakes

Review
#694761 Review #694761 is a subjective opinion of poster.
Product
Champion Windows Door
Reason of review
Damaged or defective
Preferred solution
Deliver product or service ordered

Contact Champion Windows Customer Service

Mailing Address:
Champion Windows
12121 Champion Way
Cincinnati, OH 45241
Phone:
(855) 395-4989
All Champion Windows Contacts

Champion Windows - Door Review from Simpsonville, South Carolina

1.0
Details
High pressure sales, they come to your home and basically guilt you into buying right then because they don't want you getting competing bids. Probably a good window, but not worth the hassle they put you through. Whoever came up with their selling technique probably sold used cars in a past job. Nashville area. Run away from these guys until they remember that referrals from happy customers and quality work is more important than closing a deal.
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Review
#638139 Review #638139 is a subjective opinion of poster.
Product
Champion Windows Door
Reason of review
Poor customer service