Product: Champion Windows Customer Care Clear all filters (14 of 14 reviews match)
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Files get sat out in warehouse or left in trucks so they are misplaced frequently which is scary with customer information on there. COC and payments get brought in once a week when installers decide to bring it in. Be careful providing payment it may get lost or misplaced. The office has alot of turnover. ALOT of upset customers with Champion windows...
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Champion Windows Customer Care
#1133186
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Great sales pitch I took it hook line and sinker, Took out a second mortgage on my home in order to purchase these windows.One of the biggest selling points for me was the LIFETIME replacement NO MATTER the cause of a broken window. NOT SO MUCH! We are selling the home...
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Anonymous
Rob

That's not right. Thanks for posting, I will think twice before I purchase new windows.

1.0
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Champion Windows Customer Care
#999966
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I too am very upset with them.I called 3 weeks ago about a window that has been shot by a pellet gun and had to call them again today because they didn't bother to call me back. In this conversation I was asked to either find my paperwork with the window size's or...
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Champion Windows Customer Care
#952631
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Champion Windows - No shoe

#1083916
I would think that a professional company would have the decency to call if they were not going to come. I had to leave work early for my appointment only for the company to call me and tell me that the rep was going to be late. I was fine with the late arrival because I do understand things happen. However I do expect for the rep to actually show up.
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Champion Windows Customer Care Review

#947228
This company is horrible! I had a group of guys come to my house and the group leader was so rude and hateful to the other for the most ridiculous reasons. I will never call champion for any other work on my home.
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This is Becky Sharpe. I am a customer of yours.I have a complaint on your customer service . I have made several calls to voice my concerns and was promised someone would call me. It had been 3 weeks now and I am still waiting on the call.This really angers me seeing...
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1.3
Bethune, South Carolina
Product
Champion Windows Customer Care
#947635
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Had my windows patio doors installed in 2001 the first two years it was no service fee after that the service fee was $50 I think I had called them several times and they would charge me $50 .I recently called for service on my window they have jacked up the service...
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1.8
Product
Champion Windows Customer Care
#945516
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We asked for a salesman to come to the house for an estimate.The windows were more reasonably priced than anyone else in our area. They called to set up measuring and install in late july for windows and facia for the roof line. The windows are finally in. Still...
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1.6
Buhler, Kansas
Product
Champion Windows Customer Care
I didn't like
  • Poor management
  • Customer service
#927353
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I had a sunroom done and everything was going well with installation, now a year later i noticed there is condensation that won't go away between the sliding door panels.I've tried calling to set up a service appointment, but that is useless. I can never get to a...
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Product
Champion Windows Customer Care
I didn't like
  • Customer service is nonexistant
#888244
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We had Champion install a sunroom in spring 2015.We were very very pleased with the installation but also the installers. Our experience with Champion was a good one from our rep, Mr Leanord, Mr Witt, and the young men who did the installation. Now a year later on one...
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3.8
Product
Champion Windows Customer Care
I liked
  • Installers
#853390
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5/2016 - I had my windows and doors installed by Champion 9 years ago and it went OK then but getting the company to fulfill it's service guarantee is not worth the headache.The manager of the Chicago office - a guy named CALEB - is particularly rude and sketchy. I...
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1.6
Product
Champion Windows Customer Care
I didn't like
  • Poor follow up and concern for customer satisfaction
  • Sales person lied
  • Unresponsivness
#848695
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I am appalled at the attitude of their personnel. I have been waiting for over a week for an estimate and have even called the office twice. I am amazed that they don't care about the customer. Thank goodness that I found all this out before I bought any of their...
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Product
Champion Windows Customer Care
I didn't like
  • Customer service
#610911
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