Champion Windows - Inept, uncommunicative, dishonest
Stuck in Champion Sunroom purgatory outside Memphis, TN. My mother signed a contract with them on April 12 and paid over 50% down. This is what we have as of July 22 and 10 days of construction: the framework of a deck (couldn't get pic to upload). This the second attempt to get the decking right. I would not wish the misery we have experienced with Champion on anyone.
Bought a house from owner who had replaced all windows with Champion. They were 4 years old. In the last 7 years we have had to replace the glass in 5 casement windows because the seals broke allowing significant moisture to form between panes. One pane actually...Read more
Just had a sales rep out to provide a quote for 2 standard size windows. White vinyl sliders, nothing special about them. He quoted me $2,700. I can get replacement windows of a similar quality from Menard's for $250 each and install them myself. Was looking for a less...Read more
Had a roof installed August 2015, the roof began to leak less than 8 months later. Roofing contractors came out and patched the roof up. Less than two months later roof leaked again. Called the roofing contractor, he came out to look at the roof and said he would fix...Read more
Based on the reckless driving of a "GetChampion... I wouldn't even entertain the thought of using this company! Thursday, June 22, 2017 at 10:18 am, the driver of their beautifully wrapped pick up truck played the bob-n-weave game on Harrisburg, PA highways so bad,...Read more
I have a Champion window with a broken seal. Not a problem for the technician to come and measure for a replacement (should have the measurements on file, however) but there is to be a $150.00 "travel charge". Yes, the warranty does state that a "nominal" travel charge...Read more
- Products and professional installation
- Good products and professional installation
I didn't like
- Customer service regarding travel charge for warranty service
I ordered 17 windows to replace in our home from Champion at a cost of nearly 10,000.00. I have had every window they installed replaced due to a bad shipment they received. It takes forever to get them to respond and schedule a time to replace the windows. Today they...Read more
We purchased Champion Windows for our house approximately 10 years ago. One of the reasons we chose Champion was for the warranty. When it came time to make a warranty claim for 3 defective windows, they were more than happy to order new ones and replace them. They...Read more
Worst company ever! Absolutely awful experience at every turn!! We asked to be fully indemnified for the large crack put in the driveway by the dumpster. It stretches about 15 feet in total length and is very noticeable on what had been a clean looking driveway. (See...Read more
We just replaced every window (27 of them including some arches and eyebrows) as just one part of a whole-whole renovation . We signed the contract in mid February with an estimated 6-8 week lead. Four weeks later, they called to tell us they had most of the windows...Read more
Do you have something to say about Champion Windows? What happened? What can we help you with?