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1.9
Details
Champion Windows - Leaky patio door from Day One; Champion denies design issue
Champion Windows - Leaky patio door from Day One; Champion denies design issue
Champion Windows - Leaky patio door from Day One; Champion denies design issue
Champion Windows - Leaky patio door from Day One; Champion denies design issue
Champion Windows - Leaky patio door from Day One; Champion denies design issue
We purchased a sliding vinyl patio door from Champion in 2010, and have had constant leaks since it was new. The design allows water to penetrate the INSIDE of your house along the track, which is recessed in a pocket or channel. A fringe-like barrier separates the...
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Review
#1178213 Review #1178213 is a subjective opinion of poster.
Pros
  • Original installation process
  • Sales presentation and product
Cons
  • Quality
  • Poor follow up and concern for customer satisfaction
Reason of review
Bad quality
Loss
$3500
Preferred solution
Full refund
Tags
  • Patio Doors

Champion Windows - Bow window

In winter it is frozen at the bottom. Condensation is horrible. Was told not a defect
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Review
#1160675 Review #1160675 is a subjective opinion of poster.
Reason of review
Bad quality

Champion Windows - Window are horrible ice built up on windows

Champion Windows - Window are horrible ice built up on windows
Champion Windows - Window are horrible ice built up on windows
Champion Windows - Window are horrible ice built up on windows
Champion Windows - Window are horrible ice built up on windows
Champion Windows - Window are horrible ice built up on windows
Champion Windows - Window are horrible ice built up on windows
Bought these windows in 2010 and had 7 replaced in 2013 for bad seal because of ice buildup on the inside. Now 2017 happening again and they had the nerve to say maybe you didn’t lock the windows really give me a break. Now dealing with corporate and getting same run around so if your reading this run!!! Run far away from champion I’m having these torn out 7 years later and going somewhere else 6 out of 7 windows like pictures below
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Review
#1160370 Review #1160370 is a subjective opinion of poster.
Reason of review
Poor customer service
Champion Windows - Ice build up on windows during winter
Champion Windows - Ice build up on windows during winter
Champion Windows - Ice build up on windows during winter
Champion Windows - Ice build up on windows during winter
2009 purchased to have all windows upgraded to new. I absolutely loved my new windows until the winter cold arrived. I have condensations build up (which i am told this is normal) and then ice forms. (that is not normal). I have called during the first winter, when I...
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Review
#1157254 Review #1157254 is a subjective opinion of poster.
Reason of review
Not as described/ advertised
Loss
$2670
Preferred solution
Let the company propose a solution
1.0
Details
Ordered 1 kitchen window on November 7th. Was told by salesman it would be in before Christmas. He said it takes the factory 4 to 6 weeks to make the window. Well the window made it in to the local shop in Birmingham on December the 14th and I spoke with the...
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Review
#1156535 Review #1156535 is a subjective opinion of poster.
Cons
  • Manager very rude
  • No one to turn for help
  • Turn around time to get the new windows
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution
3.1
Details
Not going into all our other problems because after about 10 visits window finally right. Problem we have been having almost from the beginning is that silicon caulking has mold inside it. There is no way to clean the black caulking. I can’t tell you how many times we...
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Review
#1152604 Review #1152604 is a subjective opinion of poster.

Champion Windows in Fort Worth, Texas - Lies,lies and more lies

1.0
Details
Bought sunroom 10-17 . 12-17 now can’t get anyone to do anything should have been completed before Christmas or we were told when they sold it to us. Don’t buy here run away don’t walk.
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Review
#1144862 Review #1144862 is a subjective opinion of poster.
Reason of review
Order processing issue
Bought windows in Oct. 2017 for about $9000. One window damaged but had others put in as a partial just to get some in. Installer came on Tues. and was late. He knew the windows were steel frames and would take more time. Did not finish that day said he would be back...
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Review
#1140536 Review #1140536 is a subjective opinion of poster.
Reason of review
Poor customer service
Terrible customer service. They lie to customers to keep their business. Reps tell custkmers winfows will bd in 4 to 6 weeks and the production is 8 to 10 weeks if not longer. Window order sit on a desk or a wall file for weeks before they are ordered. Damaged product...
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Review
#1133186 Review #1133186 is a subjective opinion of poster.
Reason of review
Order processing issue

Champion Windows - A Nightmare

Absolutely the worst company I have ever dealt with. I will be informing everyone I know to not do business with this company. Horrible customer service.
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Review
#1131609 Review #1131609 is a subjective opinion of poster.
Reason of review
Poor customer service